FT Customer Service Assistant, Stettler Dodge - Aug. 31

Stettler Dodge is looking for a Customer Service Assistant in our Service Department!

Hours: Full-time, Monday-Friday, 8:00 AM-5:00 PM

Compensation: Competitive pay

Benefits: Health & dental benefits, RRSP contributions, and more

About the Role:

As the first point of contact in our Service Department, you’ll greet customers, check in vehicles, manage communication before and after service, and keep customers updated on long back-ordered parts. No prior dealership experience is required - we’ll provide full training! All you need are strong people skills, confidence, and a positive, professional attitude.

Key Responsibilities:

• Greet customers in person, by phone, text, and email

• Check in vehicles and prepare clear work orders

• Explain appointment expectations and timelines

• Follow up after service and confirm satisfaction

• Proactively update customers on long back-ordered parts

• Schedule and confirm appointments

• Maintain accurate records and keep the service reception area clean and inviting

What We’re Looking For:

Exceptional verbal and written communication skills

Organized, detail-oriented, able to multi-task

Comfortable with basic computer software

Strong people skills, Positive attitude, punctual, confident professional presence

How to Apply:

Send your resume and cover letter to:

Darren Benson, Fixed Operations Manager dbenson@stettlerdodge.com

Use subject line: Customer Service Assistant Application – [Your Name]

Join a team that values exceptional customer service and a friendly, professional work environment. Applications will be accepted until position has been filled.

** Just to clear up any confusion, we are looking to add to our service team. Clint is not going anywhere!