County of Stettler Press release, October 12, 2021 @ 4:14pm Published @ 4:35pm
Ombudsman investigator thanks County for openness and cooperation.
On Friday, October 8 an investigator for the Alberta Ombudsman communicated they had
closed the case of complaint made by Mr. James Marshall and Ms. Crystal Marshall against the County of Stettler No. 6, and has so advised all parties.
The Alberta Ombudsman provides independent investigation into complaints of mistreatment
in the public sector. The Alberta Ombudsman works to ensure fair treatment through
independent investigations, recommendations and education for all Albertans. They listen to
complaints and investigate decisions made by organizations and authorities identified in
the Ombudsman Act. The Alberta Ombudsman is impartial, operating independently from the
Alberta government, political parties and individual elected officials.
The investigator for the Alberta Ombudsman wrote, “I would like to thank you Andrew Brysiuk
and Ms. Cassidy for meeting with me on August 18, 2021, and for providing me with the
additional information on several occasions. The openness and cooperation you extended to
our office assisted my analysis of this case, and was greatly appreciated.”
The investigation by the Alberta Ombudsman into the County of Stettler began in August 2021, and concluded October 8, 2021.
“We are not surprised by the conclusion of this investigation and the closing of the file with no
fault being found against the County of Stettler. The County of Stettler operates professionally
and is well-managed by staff within the parameters outlined in the Municipal Government Act.
Our municipality is well respected and cooperative in assisting our ratepayers, our peers, and
governing bodies – as supported by the communications received from the office of the Alberta Ombudsman,” added Reeve Larry Clarke. The CAO for the County of Stettler, Yvette Cassidy added, “The Alberta Ombudsman carries out an important, impartial role in democracy ensuring all citizens are treated fairly. The County of Stettler values their independent and unbiased role in the review process.”
County of Stettler No. 6
6602 – 44 Avenue
Stettler, Alberta T0C 2L0
T:403.742.4441 F: 403.742.1277
The Role of the Alberta Ombudsman: Every Albertan has the right to be treated fairly in the
provision of public services. The Ombudsman protects this right by promoting standards of
fairness and has the authority to make recommendations if an investigation reveals unfairness.
For more information on the Alberta Ombudsman visit www.ombudsman.ab.ca.
The investigator noted the closure of this file does not prevent the Marshalls from contacting
their offices again with future concerns.